Helcim Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.4
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Return Policy5.0
- Good Value4.3
- Shipping & Delivery4.5
- Customer Service4.8
Recent Customer Reviews (8)
Dennis Lind
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Ewan Dyer
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Úlfar Kristbergsson
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Cynthia Morales
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Thomas Cheatham
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Caleb Uhr
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Tom Scholz
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Dominique Martin
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Helcim Pricing
Tier 1 Monthly Card Volume
$0 - $50,000
Tier 2 Monthly Card Volume
$50,001 - $100,000
Tier 3 Monthly Card Volume
$100,001 - $500,000
Tier 4 Monthly Card Volume
$500,001 - $1,000,000
Tier 5 Monthly Card Volume
Over $1,000,001
Tier 2 In-Person per transaction
$0.07 - $0.08
Tier 2 Online per transaction
$0.20 - $0.25
Helcim Pros & Cons
Pros
1
Transparent interchange-plus pricing model that allows businesses to see exactly what they are paying, with fees decreasing as transaction volume increases.
2
No monthly fees, no long-term contracts, and no termination fees, providing flexibility for small businesses.
3
Offers a full-service merchant account with access to many business tools included in the account.
4
Provides free POS software that includes online ordering, mobile app, desktop workstation, and a Smart Terminal with built-in receipt printer.
5
Includes useful features such as customer relationship management (CRM) through its Customer Manager function.
6
Processes payments efficiently both in-person and online with an intuitive user interface praised for ease of use and modern design.
7
Excellent customer support noted for being helpful, professional, polite, knowledgeable, and quick to respond during setup or problem resolution.
8
Refunds chargeback fees if the merchant wins the dispute.
CONS
1
Not suitable for high-risk merchants, as it excludes many types of businesses from using its services.
2
Small businesses might pay more compared to some competitors depending on their transaction volume and type.
3
Limited options for on-site hardware beyond what is provided by Helcim’s own terminals.
4
Fewer integration options compared to some other payment processors which may limit compatibility with certain third-party software or platforms.
5
The tiered pricing structure can make it challenging to predict exact costs based on revenue fluctuations.
6
No chat-based customer service option available; support is primarily via phone or email.
Helcim Features and Benefits
Features
Transparent interchange-plus pricing
Allows businesses to see exactly what they are paying, with fees decreasing as transaction volume increases and automatic volume discounts.
No monthly fees, no long-term contracts, no termination fees
Provides flexibility for small businesses without hidden charges, setup, or cancellation fees.
Full-service merchant account
Includes access to many business tools.
Free POS software
Includes online ordering, mobile app, desktop workstation, and Smart Terminal with built-in receipt printer.
Customer relationship management (CRM)
Provided through Customer Manager function for managing customers and invoices.
Intuitive user interface
Enables efficient in-person and online payment processing with ease of use and modern design.
Excellent customer support
Helpful, professional, polite, knowledgeable, and quick to respond during setup or problem resolution.
Chargeback fee refunds
Refunds fees if the merchant wins the dispute.
All-in-One Payment Solutions (Helcim Smart Terminal)
Combines POS software, card reader, and receipt printer in one device to streamline checkout and eliminate multiple devices.
Wide Payment Acceptance
Supports all major payment types including credit/debit cards (tap/chip & PIN), mobile wallets (Apple Pay, Google Pay), manual entry, and invoice linking.
Connectivity Options
Wi-Fi and 4G/LTE for reliable payment processing anywhere.
Powerful POS Software Features
Manages sales, inventory, customers; links customers/invoices to transactions, saves orders, adds notes, and opens cash drawers remotely.
Security and Compliance
Employs encryption of payment data, secure storage, and PCI compliance to protect sensitive information.
Versatility for Business Types
Suitable for retail, e-commerce, service-based businesses, and scalable from small to growing enterprises.
Scalable Pricing Tiers
Offers lower rates for higher monthly volumes, with fee caps for small transactions and lower in-person rates.
ACH Payments
Processed at approximately 0.5% + $0.25 per transaction.